WhatsApp is known as the straightforward messaging app owned by Facebook. Therefore, businesses need to get ahead of the game, by upgrading their customer experience strategy to meet the quality standards of the new world ahead of us. It seems the mobile-first shopping experience is here to stay. However, consumers have gotten used to a new way of shopping where things get done quickly and easily. Now, we are heading towards the postpandemic world where many of us can’t wait to go out agian. At Saysimple, we help integrate these smart features, which help redeem the pressure of customer contact and reduce costs for your business. Over two billion people use WhatsApp to send over 75 billion messages every day.Īutomations, artificial intelligence, and analytics enrich the use of WhatsApp and the implications for business all over the world. This transition has been much easier thanks to a communication channel many of us already use: WhatsApp. It is quick, efficient, personal, and easy and we don’t have to get off our butts to get what we want. Organizations discovered many advantages from doing business online. We had to adapt quickly, but it seems we were readier for it than we thought. Globally we’ve gone from living off- to online. This Ebook contains the basics of WhatsApp Business: learn how to use this channel effectively within every step of the customer journey.Ĭustomer behavior has changed immensely due to the Covid-19 pandemic. The ultimate guide to WhatsApp for Business
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